The Social Role of Technical Personnel in the Deployment of Intelligent Tutoring Systems
نویسندگان
چکیده
Most of the prior descriptions of the important relationships in Intelligent Tutoring System (ITS) projects have focused on students, teachers, tutoring systems, and tutoring system researchers. While these models may accurately describe how tutors have their educational effects, they bypass the question of how tutors become deployed into classrooms. Similarly, there has been discussion of how an Intelligent Tutor, once developed, can be disseminated widely [5], but less discussion of the deployment of prototype ITSs. In this paper, we discuss how field technical personnel can serve as vital conduits for information and negotiation between ITS researchers and school personnel such as teachers and principals. We do so via a case study, using the method of Contextual Inquiry [4], of a technical research assistant who has facilitated the links between our project and our partner schools.
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